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EmberCore – Dispute Review "fullmetalseeker"


7:00 am
August 31, 2012


United States


posts 8


"I don’t even know where to start.

It was a rocky start buying a server from Embercore–I gave it a shot anyway. Dexeldragon didn’t seem to care all that much about my request–at one point even forgot that I was even interested–but I chalked it up to him being “busy.”

The server itself was average,I’ve since dropped to pick up a better one, but it certainly wasn’t worth the hassle I went through to get it. There was the often lag spike and the occasional disconnect here and there. All in all, would not purchase form again until they work on customer service."
-fullmetalseeker [ http://www.gsprating.com/embercore/ ]

This review was done by a person from a Steam Group in order to make EmberCore look bad and that's it. The backstory is basically I banned a player from the EmberCore Community Servers, he got mad and rallied his troops and created this steam group: steamcommunity.com/groups/freekrypeandbob

You can clearly see comments, announcements, and events directly aimed at EmberCore, and Dexeldragon [myself]. I completely understand a valid review outlining our downsides, but this review was linked to me, followed by a lot of "HAHA embercore sucks haha I'm getting everybody to do this because we just found your review site" and such. These banned players are just taking their anger out on EmberCore, providing a false image of our true quality, customer services, and seriousness about our Business.

1:24 pm
August 3, 2013


United Kingdom

New Member

posts 1


I'd like to here the other side from the so called banned players as you call them ? Maybe sour grapes as your customer service is far from flawless.

12:09 am
August 8, 2013


Beta Member
Beta Member

posts 95



EmberCore is under new ownership and management.

I am sorry to hear you were not satisfied before hand.



Marcus T.
Managing Director
Premium Dedicated Servers & Main Street Savvy, LLC.
1-888-589-7024 Ext. 101

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