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Issue with GSPRating.com listing – [Need Advice]

UserPost

8:48 am
August 22, 2012


GamingDuplex LTD

UK, Luton

Member

posts 15

1

Post edited 8:55 am – August 22, 2012 by GamingDuplex


Hello GSPRating.com Community!

I'm Damian Bell, I represent the company "GamingDuplex.co.uk" on these forums http://www.gsprating.com/wp-includes/images/smilies/icon_smile.gif (Hello!)

However i recently submitted a listing request for the company mentioned above.
I submitted it last week twice as i thought it was automatic and never got an email first time round,
after being contact i was told they take around 24-48hours to list, but they dont work weekends.
After 24-48hours as normal with my luck it was a weekend http://www.gsprating.com/wp-includes/images/smilies/icon_smile.gif

I then replied and asked when it would be listed I was told around Monday,
it's now Wednesday and i cannot see the listing and have had no contact about any errors or delays or a violation to the rules of GSPRating.com.

I have sent them an email not long after this post, just if i don't get a reply shall i try resubmitting my post?

Kind Regards,
Damian Bell
[email protected]

http://smoothiesetc.com/images/small_twitter_icon.png@GamingDuplex

http://veetle.com/images/small-facebook-icon.pnghttps://www.facebook.com/pages/Gaming-Duplex/458259567540658/url

http://www.GamingDuplex.co.uk

11:34 pm
August 22, 2012


Vlad Dascalu

Admin

posts 15

2

Hey Damian,

Usually we process pending submissions from Monday to Friday on a daily basis. Yours was submitted on a Friday afternoon so it took a while to see it until Monday arrived.

The other issue was that we were hit with an event at the beginning of this week that took most of our resources to deal with. Things are settled down now and we should clear the submission backlog during the next 24 hours.

Finally, we have a caching front-end which could, theoretically, still show to you older parts of the website for up to 24 hours from the moment when your listing is actually approved in our backend.

Sorry for the delay,
Vlad

6:33 am
August 24, 2012


GamingDuplex LTD

UK, Luton

Member

posts 15

3

10:26 pm
August 24, 2012


Vlad Dascalu

Admin

posts 15

4

Hey Damian,

We cannot resolve your domain name via DNS:

Resolving gamingduplex.co.uk… failed: Name or service not known.
unable to resolve host address 'gamingduplex.co.uk'

12:10 pm
August 25, 2012


Vlad Dascalu

Admin

posts 15

5

The site came back online and its description is now published at http://www.gsprating.com/gamingduplex/ .

8:19 am
September 5, 2012


GamingDuplex LTD

UK, Luton

Member

posts 15

6

Hello Vlad, i have contacted GSPRating about an issue with reviews it only shows one review but when i login i can see another one?

Thanks,
Damian Bell
GamingDuplex.co.uk

10:59 am
September 5, 2012


Vlad Dascalu

Admin

posts 15

7

Hi Damian,

We have a caching front-end which can show to you older parts of the website for up to 24-48 hours.

The caching layer is not activated when you are logged in and therefore you can see an up-to-date version of your page (with 2 ratings instead of just 1).

4:16 pm
September 5, 2012


GamingDuplex LTD

UK, Luton

Member

posts 15

8

Hello Vlad thanks for your response,

I was just wondering how we go about changing the content on the post?

Regards,
Damian Bell
GamingDuplex.co.uk

1:25 am
September 6, 2012


Vlad Dascalu

Admin

posts 15

9

Hi Damian,

You can send the updated text via the contact-us/ form and we'll update it manually as soon as we see it in the inbox.

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