I decided to wait several days before posting my thoughts on the recent new ownership of Go-Networks Servers.
As some of you may know, I was formerly the General Manager of GNS from April of 2009 to the end of the 2010 year.
For some, this "New Ownership" may be "new" news to you, so please let me share with you the email I recieved from Sean Frank, Chief Executive Officer of XE Technology Solutions:
My name is Sean Frank and I am the Chief Executive Officer of XE Technology Solutions. After much negotiation and planning, we are proud to announce that we have officially acquired Go Network Servers. On behalf of the entire eXeSolutions team, we would like to welcome you!
We have been providing quality hosting services since 1999 and our reputation for stellar support and uptime speaks for itself. I have every confidence that you will find your stay at XeSolutionst o be very reqarding. In addition to bringing lots of new and exciting benefits to all clients including a large and highly qualified support staff and network engineers who can help to re-route customers when needed, we will be implementing many new features including additional payment methods, additional support methods, and more server locations!
I"m sure that you are concerned that things will change or that you will need to be inconvenienced as a result of the acquisition. Rest assured, we are very experienced both with acquiring other businesses and in the game server/voice server hosting industry and will ensure that you are not impacted negatively in any way! Your satisfaction is the most important thing to us and we will do everything within our power to ensure it!
By the time you received this e-mail, your PayPal subscription to Go Network Servers will have been cancelled by someone from the GNS billing department. This means that you will need to manually pay your first invoice with us. When you pay this invoice, if you choose to use PayPal as your payment method, you can create a new subscription so that you have automated billing once again. Alternatively, we also accept Credit Card, AlertPay, and Check/Money Order payments. If you"d like to switch to any of these payment methods, simply submit a ticket to our billing department (or e-mail me directly) and we will be happy to assist you.
We welcome your questions, comments, and concerns at any time. Please contact us if you have any questions and we will get back to you right away. I invite all of you to e-mail me directly at firstname.lastname@example.org. Thank you and we look forward to serving your hosting needs for many years to come!
Chief Executive Officer
XE Technology Solutions
In the days, weeks and months prior to this I was talking to Harrison about re joining the team.. As some of you know, he"s been running this by himself, he never had a "team". I am quite offended in this quick action brought forth by Harrison and not even being told about the original thoughts of even ever selling.
I feel like we both put a lot of hard work toward Go-Networks Servers.. From his recent posts he writes that he was making some income, enough income, and at times large income.. Yet he couldn"t pay his one and only employee that happened to be his general manager? Instead, I had to donate money to the company. I would get 15% commission on sales — However, that didn"t even cover the money I helped him with. I think he thought I was stupid, however, this entire time I have known that Go-Networks generates some type of income into his pocket. Selfish? I don"t know.
At this point, I"m disappointed the way I found out about this, however, I think GNS" future is bright in the hands of XE Technology Solutions & Sean Frank.
I would just like to say as the former General Manager of Go-Networks Servers, I wish XESolutions the best. From what I have heard from several members of the community the migration and technical support has gone smoothly. From what I also here Sean Frank is not running his companies solo. So once again, good luck. I am glad someone has taken over Go-Networks that is willing to take initiative, and actually have employees, trust the employees, trust and take care of the customers.
With this being said, I"m not trying to attack Harrison. I just think that the situation should be known, and it should be known GNS will definitely go toward brighter and better things in the near future.
If you have any questions, please do not hesitate to email me, or private message me.