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SimplyFrag was founded in November 2011 with the prime focus of providing high quality hosting and support at reasonable price. SimplyFrag is owned by Jack Fletcher. SimplyFrag's current aims and objectives are to provide personalised...
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Negative reviews getting deleted


11:15 am
December 15, 2011


New Member

posts 2


I'm wondering why my negative reviews about a hosting called PlugPayPlay are getting deleted. The first time I wrote a negative review I thought something might went wrong with their database so I created a new one, which also got deleted.

I find it strange that without any notification a review is getting deleted. In my opinion review sites should be objective and not only show the good sides of a certain hosting, but also the negative sides. And no, I'm not a butthurt by writing a negative review, I simply can't be positive after my experiences with them.

I still would like to know why my review got deleted, because it gives me a feeling the hostings are 'protected' against negative reviews and that this review site has contracts with them, I certainly hope this is not the truth.

12:41 pm
December 15, 2011


Corvallis, OR


posts 81


Hi jdmmer,

Can you refer to the review in question. I'd like to get this squared away properly. Gsprating receives numerous request for removal of reviews each week. Some are followed up on and removed, and some never get removed due to the fact they are legitimate. In this case your review sounds legitimate.

Our process: If a GSP request removal of a review, we do not just remove it. We first request that the GSP get in contact with the reviewer and request for it to be removed properly. We rather see happy gamers that are well taken care of by GSP's on this site, then unhappy ones. If that fails and the reviewer does not communicate with the GSP we give it 48 hours to settle down. Then if the GSP still wants the review removed, we do so.

Please let me know what your email is on the review so I can look into this.


12:46 pm
December 15, 2011


Corvallis, OR


posts 81


I found your review by looking it up through the username jdmmer. I apologize, the reason your review was removed was because the username was very similar to a review which was deemed fraudulent/flagrant. I have restored your review, and found the correct one that needed to be removed.


3:21 pm
December 15, 2011


New Member

posts 2


Hello Bobby,

Thank you for the professional way of responding. I'm glad to see that you care about reviews, no matter if they are positive or not. I'll recommend this website to friends if they ask me for reviews about certain hosts.

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