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Game Server Ratings   

170 game server providers  23 voice / hosting providers
977 reviews and 33 coupons from 116,924 members

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Member Since:June 6, 2009       flag

Serving the online gaming community since 2008. At XFactorServers, we feel that our customers are the most important part of our business, which is why we are tireless in our resolve to provide you with the greatest and most enjoyable experience you will ever have when purchasing a game server. As gamers ourselves, we listen to your needs and strive to ensure that each of our customers is 100% satisfied with their purchase.

Game Server Hosting Solutions

XFactor Servers provides total and complete game servers solutions for all your needs, focusing on public & private game servers. Additional services include Voice Servers, Dedicated Servers & Web Hosting. We do this with world-class customer support, multiple data centers featuring cutting edge hardware all connected to multiple backbone connections for the lowest pings. Our goal is to provide you with the best possible gaming experience with our services.

Email Address: [email protected]

Website URL: http://www.XFactorServers.com

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Total Reviews 53     Positive 53     Negative 0

Marven Jayson

March 6th, 2012    

This is one of the best gsps out there. Brett powell provided me with a free halo server to advertise xfactor, the server itself was outstanding better quality then nfo servers…

The lead and reg is outstanding and so are the pings…

Anyone planning on buying a server should try out xfactor you wont regret it :)

They have the best customer support and brett will be happy to assist you with any concerns…


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ccrab13

March 5th, 2012    

im a returning customer to xfactorservers.. leased a dedi for about a year with no issues. support staff was outstanding and always prompt when responding to my tickets. never any issues with network being down or hardware failure.. after being gone for about a year i decided to get back into gaming and getting my own box.. after looking around and researching other host i decided that returning to them would be the best way to go..


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MrBotox

March 4th, 2012    

I have been with Xfactor Servers for just over 1 year now and i’ve always been pleased with their service.

There has been a few problems here and there with my server package (A Minecraft Server Package) however they were always ontop of the issue and sorted it quickly.

Their support is amazing aswell, there is a very small wait time for your tickets and requesting help is as simple as clicking a couple of buttons and then explaining your issue.

Their website is clear and easy to navigate around and i’ve never really had an issue with their website.

I would recommend Xfactor Servers as a host especially if you are starting a small server and plan to grow bigger(as I did. I would also recommend them if you are looking to change hosts as they are a great GSP.

The Main thing i’ve always been satisfied with is their support, like I said above, they are brillient support and always understand where your coming from and i’ve never had a problem with support.

Regards,
Ryan.


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AchtungBABY

January 25th, 2012    

I (and my group of 60 players) play the Source-based online game Dogfights provided by Kuma Games. I started my search for an online provider by contacting:

Valveserver.com ? No response to my email.
Gameservers.com ? Responded that they do not support Kuma Games.
Xfactorservers.com ? had a test server up the next day.

Any of these providers could turn on a server featuring Call to Duty, Half Life, Unreal or any of 60 major titles within minutes. Kuma Dogfights required special handling. As noted, one provider didn’t even answer my email. The other said no. ONLY Xfactorservers.com was willing to take us on.

Xfactorservers.com was willing to put in the time to set-up one server for one group playing a limited interest game like Kuma Dogfights. It took them one day. As I am new to running an online server and all the attendant commands you need to get the server setup correctly, Xfactorservers.com, promptly and courteously answered my support questions with spot-on suggestions to get me started.

World class service, world class support and great pricing. What more could you want from an online provider. Do yourself a favor and give these guys a shot at your business. You can’t go wrong.

AB


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nicklaskl

January 12th, 2012    

I have been registered at XfactorServers.com since december last year and i have experienced a good staff with very fast reply. They even provided me with a domain for my garrys mod server.

Nicklas.


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splite

December 13th, 2011    

Hi there xfactorservers offer something that other do not! Their servers are cheap, good support (1h max response time) and most what i like about them that they offer Modern Warfare 2 server running on Alteriw engine, and main thing i like is that staff members are friendly and helpful.


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Amarielle

November 25th, 2011    

I can’t comment on what they were like under their previous management, but I have had no problems since joining them. Any tickets I have submitted have been answered quickly, and any problems have been solved very quickly too.

With their low prices, and good service – I have no complaints so far!


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Epics

November 18th, 2011    

TLDR version: Good service, good people, quick support, stable servers (DDoS’d twice in two months, took two weeks to resolve as they lost my HDD and I lost all of my server configurations)
PROS:
-Fast ticket response time
-Reasonably veteran support (Most) but all have their “Specific” areas. Sometimes you have to wait a while for that “Right” guy.
-User friendly control panels
-Helpful staff (Not as restricted as some companies have, “No 3rd party” shenanigans)
-Fair prices (Hey, they have to make a dollar too, right?)
-Easy setup
-Easy to set up an external mail system, the game server and such with local programs such as Thunderbird or FileZilla
-Great network, aside from the slow response time of the Datacenter (Ticket wise, not speed wise)
CONS:
-They work their own hours, sometimes you need to wait a day or two to wait for the “Specialist” in your section.
-Slow data response time ticket wise
-If you pass your dedicated ram, the server laggs endlessly without logs of what is happening. Sometimes shuts off.
-Random restarts, I’ve lost a lot of data when they just decide “Hey, system reboot now, without warning.”

Thus the 4/5 review.


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Kalypso

October 22nd, 2011    

We actually found X-Factor Servers using this site. It was pretty well reviewed & after a little rocky start to our relationship. They have been nothing, but extremely helpful & prompt with their service. We are ecstatic with our servers at this point.

There prices are incomparable for the Service & Quality you receive. I am pleased to continuing doing business with XFS for a long time.


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1born2kill

October 19th, 2011    

Summary:

XFactorServers is one of the best hoster i’ve come across, and I’ve been with them for almost 3 months now I think. We bought a Minecraft Server, with the 3GB plan, and it can hold about 70 People with no LAG! we decided to Dedicated, and my users are happy about that!

Ratings:

Overall Service: 5/5 – Tickets are responded within hours, maybe 1 day top, but the support is top notch, I couldn’t say I had a problem where the ticket doesn’t help me in some way. I send tickets daily, probably once a day, just to ask some questions regarding my machine, since I bought the Dedicated plan

Server Quality: 4.9/5 I bought a Minecraft Server with 3GB on it, and it was awesome for awhile, until I had to buy more ram. What’s causing lag for me is the Memory leak a plugin is causing. I’ve seem to fix part of this, since there wasn’t, much lag anymore. You wouldn’t have a problem if you know what plugins you are downloading. The Dedicated Server I have has about 8GB of ram. I give it a 4.9 because of the DDoS attacks I’ve been getting, cause our server us getting popular and people are just jealous. DDoS is the main reason why my Server crashes. If you don’t get DDoS’d then your fine!

Pricing: 5/5 Was a little skeptical cause the price was pretty cheap, thank god I took the offer. I was deciding between NFOservers and xFactorServers, and look like xFactors was better in my opinion. And Beside I don’t really like the support of NFOservers, mainly due to emails, since I never check it.

Website: 5/5 I don’t really need to explain the website that much, but its easy to navigate, resourcefull, and overall its really good.

OVERALL SUMMARY:

If only my server wasn’t DDoS’d a lot frequently then before, I would’ve been a lot happier. But I can’t really blame xfactorservers for this. Get this, They DDoS my server, because they ADVERTISED on my SERVER, and my users went there and grief. Not my fault, they started being a retarded fu- Nvm that. Anyway, I HIGHLY recommend xFactorServers! You won’t regret it, and this is from someone honest writing a somewhat good review. Trust me. YOU WON’T REGRET IT!


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typhoon

October 4th, 2011    

I have been using xfactorservers.com for quite some time now. Their service is A+, If you make a support ticket its answered quick and with the best answer you could ever imagine. I haven’t had any trouble with customer support, they have always been very helpful with anything i needed.
Their pricing is VERY VERY well placed.
Their website used to be kind of iffy but they’ve recently updated it and it looks FABULOUS.
They have great hosting servers and i haven’t experienced any problems other than when they do maintenance.
Other than that Grade A+ company and will be getting all my servers from them.

KEEP UP THE GOOD WORK XFACTOR!!!!


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Aka4nik8r

October 4th, 2011    

I am Very Impressed with Xfactorservers.com.. they did a great job taking over for the old crew… better customer service 100%. they fixed alot of problems the old onwers had with payments etc…. and thier online is acctually online… the old owners never answered….
I owned a Battlefield Bad Co2 server and had nothing but probs with the old owners… unanswered tickets etc…. I look forward to my new Battlefield 3 server with the new owners…. Brett did a great job of answering all my questions today when contacting them about the new server and didnt have to say ill look into it like the old owners…. A+++++ great job guys
Everyone play on and play well….. cheaters and hackers despised…..lol


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SplintDK

September 24th, 2011    

I currently have a dedicated server from XFS. It’s good, fast, and reliable. Their servers are good, and they have a good performance. But theres two sides to every story. Before, where I had gameservers from them, I’ve experienced random crashes, on a garry’s mod server, and their “Synchronize Fast Downloads” button did not work. I’ve explained my problem to them, but they ensured me, that it worked, but it never worked, so I had to buy an external website, so I could use that as a Fast Download server.

A month ago, soon. I’ve ordered the dedicated server. I ordered it Ranked, which means, I do not have remote Desktop access, but I could host Battlefield Bad Company 2, and Medal of Honor servers. They needed to send my IP’s to EA, before I could use the servers. Fine. Days passed, and nothing happened. I tried to install a BFBC2 Server, it got installed. I looked in the BC2CC (Remote Server Management tool for BFBC2) and it was running, with the fact no one could join it, or find it on the server list. Now, almost a month have passed, and I have still not gotten the Ranked Servers.
Also, I’ve wrote to their support, and some times, days passed before they answered me. They also applied some money on a wrong service, I had sent into my XFS Credit balance account. They just did it, but the service they sent it to, was one I wanted canceled, and I got billed for a server, which they moved to the dedicated Server.
This makes their overall service to a two stars.

Now for server Quality.
Their servers run as you can expect. They run, but they’re not perfect. As mentioned above, I had a Garry’s Mod gameserver, which randomly crashed, and I had to go and manually restart it. Their dedicated servers, are nice, and they run perfectly (if you get what you pay for.)
This leads to a 4 star Server Quality

Their pricing. Let’s see. 150$/mo for a dedicated server, which has a 4 cored 2.93GHz, 8gb ram, and 5.000gb brandwith, is pretty good. But, I’ve set the pricing to 3 stars, because I’ve paid for it, ranked, and what did I get so far? A non ranked Dedicated Server.

Their website is easy to navigate on. You get a nice overlook on it, and you can see where you can get what you want. But when I try to change my password, so it is not the default, it just says that I need to confirm it, but, I already did. Which leads to a 4 star.


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Jay Lam

September 22nd, 2011    

(as a minecraft server customer)

Very cheap servers, extremely fast customer service and decent quality of servers. I’ve had a few problems with my servers, but after making a ticket, the problem was fixed really fast. Recommended.


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Faucet McDaniels

September 12th, 2011    

I was skeptical about xfactor when I found them at first. The prices seemed too good to be true. The reviews said that it was a mess, but I couldn’t be happier. My support tickets are answered within a few hours. My server(s) were set up within ten minutes both times. The website is easy to navigate and very sleek. I used a promo code and got 20% off recurring for my server and had a virtually lag free 20 slot server for $15(TF2). I recommend xfactor to a friend and he got a Minecraft and ten slot Teamspeak 3 server for $7. The server held up even with our 10,000 TNT/spawning 9000 stacks of pickaxes. Now I have a Minecraft server as well and I’m completely happy. The mod loader can auto install Bukkit, it’s easy to whitelist and change server settings. The live chat has been available every time I’ve needed it so far.


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HalcyonAndroid

September 10th, 2011    

I was in the market for a small, low key Minecraft server for me and couple of my friends. XFactor delivered that at a descent cost (512mb server for roughly 11 USD). The server never crashed on me and the control panel allowed me to do, basically, whatever I wanted (or at least all I ever needed). Probably the coolest thing was being able to put my own generated map (using a map generating mod) on. Everything about XFactor servers is top notch but where they really shine (at least in my own experience) is their customer service. I’ve submitted 2 support tickets so far and both were dealt with quickly and professionally. Not only did they fix my problems but left me with more information and help than I initially needed.


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Bob Moore

September 10th, 2011    

I stumbled accross Xfactorserver when I began a search for a FAST game server. I checked the pings of other servers running the games I wanted (MOH/COD) and found the best pings came from Xfactor..what really amazed me, was I also found a promotional discount, something RARELY seen with other server companies. I fell in love with their control panel and speed of my servers, but more amazed at the personal and immediate response I would get from their tech support. This is not a BS review, but one from a seasoned gamer who has devoted thousands of dollars in servers/sites for numerous gamers/clans over the years. Give them a try!
bobzilla-gamer-mapper-modder


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JaradW

September 1st, 2011    

I’ve been using xfactor for almost a year now and I’m very happy with their service. The team at xfactor will go out their way to make sure that all of your questions are answered and your completely satisfied with your service.

From time to time there will be an issue that comes up in any major network but what matters is how you will be treated when that time comes. They made me feel like I was their most important customer as they work around the clock to assist all my needs. I am truly proud to say i’m a customer at xfactor.

Good job, keep it up!


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maniac

September 1st, 2011    

I had an XFactor Server gameserver and at first it was pleasant and then later it began to degrade in quality. I was also paying quite a chunk for a great server that wasn’t too good. The website was very nice and easy to use although, made it a bit easier to manage my servers.

In the end, I wouldn’t recommend them.


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FunkyTown

August 27th, 2011    

I must say this is the BEST server host every its cheap and when you have a problem you can send something out and with miniutes of time people will reply and always give good advice and for the servers i run a minecraft server on it and it is awesome and all the ram you pay for is what you get so the sky is the limit and it gives you so many features and everything is on your side you have complete control over the server i cant get enough of it and the website is very simple and easy to use ive got to say this is great

Thank you.


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Robert Ochi

August 18th, 2011    

XFactorservers hasn’t failed me yet, I’m happy to say. Previously I had some hosting with Xenonservers, I advise everyone to steer clear of them. Anyway, Xfactorservers is great. Good reply time for the most part, excellent support. Hell, they even extended my subscription time cause of some minor issues I had. If there’s any GSP I’ll be checking out soon, it’ll be them. There’s not much else to it; they’re just damn good at what they do.


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Harry Gardner

August 17th, 2011    

First off:
I decided to go with xFactor servers because I had played on other servers that used these hosters and they had excellent server quality.
The server quality is outstanding, the server hasn’t crashed once!
The support is excellent, with almost-instant replies from the support team.
The pricing is very cheap and definitely worth every penny.
I am sure I will be sticking with xFactor servers for much, much longer.

I suggest anyone looking for cheap and easy server hosting to visit http://www.xfactorservers.com you won’t regret it.


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Brandon Hale

August 17th, 2011    

This is the first game server hosting company that I’ve used in several years. So far the service has been excellent. Whether just starting out or a seasoned GSP user, this company has all the tools needed to provide a great gaming experience. The servers themselves perform well above expectations, downtimes are minimal and always announced, and again, the customer service is excellent. A great GSP I highly recommend to anyone


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LedoDreadlow

August 11th, 2011    

I was hosted through another company for my Minecraft server that boasted alot of heat but produced nothing but ICE. XFactorServers is a dream come true to anyone wanting an EXCELLENT server host.

These guys don’t need to boast. They do it all with top quality service. My tickets are answered instantly (OK not that fast, but CLOSE). I’m getting chills just writing this. They have been the best. Everything you need is right here. For the price, you get more than you deserve through XFactorServers. They KNOW what we need and they KNOW how to treat us gamers.

Their control panels are also top notch (Not Minecraft “Notch”…lol). They’ve created a CUSTOM panel for the game you host. So no need to go through others for admin plugins. Even though they’ve just began hosting Minecraft Servers, they STILL have more to offer than even the Minecraft explicit server hosts.

The servers themselves are very well maintained. Updates constantly with little or NO interruptions. And they notify you even if it WON’T affect you. (Like installing new cooling units for the server boxes?….lol). Why they told us that I have no idea, but they DID without any downtime. Even if it is bad news, it’s NEWS. I like getting updates frequently. Expect nothing but TOP performance from these guys.

So you want to host a different game? No problem, they have them all. And if they don’t, I’m sure they can accommodate you. I am soooooo glad the other company folded, because I would have never found XFactorServers. They are strong and I don’t see them going away like so many companies do.

There is NO competition. They are the best. Thank you XFactorServers for thinking of the client rather than your wallet. It only grows when your clientele grows. I’ve helped by referring them to my friends and they love them too.


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Bawb

August 6th, 2011    

XFactor servers was the best Hosters I used so far, they have good servers, a great Support team, and good webhosting. Even though the prices are a little more then Daemon, and Xenon they have the best support team. They will do lots of things for you, all in all, they are Great.


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Ryansway

August 4th, 2011    

Ok i have only been with these guys for about a month. But they have blowen me away. They have fast responding to support tickets. They have Fast DLC and there pricing wil its just amazing. low better then other hosters. all the stuff i’ve seen to compare it with other hosters this one wins.


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Ross Jasper

August 2nd, 2011    

AMAZING service. My voice server never went down once. I am glad to say I am with xfactorservers.com The website is really easy to use. Even a caveman can do it. lol. Thank you for the awesome service xfactor! Great experience hopefully more to come!


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DannyandMary Young

July 30th, 2011    

We used to have the worst problems with our TS and were seriously on the outs with X-Factor Servers. But, now that new blood has moved in and taken over, we couldn’t be happier. Brett, Eric and Andy are quick to respond, very helpful with any and every issue that arises, persistent in their efforts to problem-solve, and super friendly. We hope to have a long-lasting relationship with this company and will recommend them to anyone who is looking to open up their own TS. Our friends have said, “Oh, but you could save money going over here or over there!” But, we’ve seen how often their TS is down for the day, this issue and that cropping up with much more frequency than we have a desire to deal with (and how long it can take to solve those issues); and we just smile in return and tell them that we are perfectly happy with what we have, thank you. =)

Thank you, thank you, thank you! to our new and much improved X-Factor team! Not only thanks from us, but all of our friends who get the opportunity to enjoy the benefits of gaming with voice communication. As things have improved under this ne ownership, our circle of friends has expanded and will continue to do so.

We highly recommend hooking up with X-Factor Servers to anyone looking for a good company to provide voice communication needs.


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cig8581

July 30th, 2011    

XfactorServers has GREAT Servers and customer service and the support team is top of the line.They are willing to go above and beyond for you. When you email support team you get a e-mail right back.This is my first server .I only went with XfactorServers for six months because i wanted to see how it was, It was so great that ,I will be going to 12 months.So if you are going to get a server, then you need to try XfactorServers first.


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LexC

July 30th, 2011    

I am a long time customer of Xfactor Servers. I’ve rented with a lot of different companies untill I found Xfactor Servers. I havn’t left them in over four years. The cutomer service is extremely prompt, the server quality is fantastic and prices are great. If you need a game or a voice server than this is the company for you!


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aacidd

July 28th, 2011    

Xfactor Servers are 10x better than NFO is now a days. If you want nice pings, great rates, and fps definitely go with Xfactor. They are cheaper, and the support is excellent. Great FPS and Great Ping.


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shottyking

July 27th, 2011    

XfactorServers is GREAT!!! great servers and customer service love the new ownership.

The support team is excellent. They are willing to go above and beyond for you.

I will probably use this service in the future as I may need some other servers for my community.


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Tyria_Servers

July 26th, 2011    

XFactor has been hosting my three L4D2 servers (8 slot), one Brink server (16 slot) and one Mumble server (50 slot) for about 4 months now. When I left my old GSP I did a lot of research and XFactor came out the clear winner. My experience has been excellent and I am very glad that they are my GSP.

Service:
The support team is excellent. They are willing to go above and beyond for you. One of the support staff was willing to write and compile a custom sourcemod extension to help me with an issue my server was having. I doubt you’ll find service like that anywhere else.

Server Quality:
All of my server have low latency and great pings. There was a noticeable improvement when I switch from my old GSP to XFactor. Many of my servers are used by the general public and I have received multiple complements about the great connection quality.

Pricing:
Their prices are the best I could find anywhere. Almost every server is $1/slot and they give discounts for signing extended contracts (quarterly, semi-annual, annual). Since I have an extended contract I pay well under $1/slot for all my servers. My 50 person Mumble is actually cheaper than the 30 person Mumble I had with my old GSP.

Website:
Website is pretty good. You can find visual bugs here and there but it’s not enough to make the site unusable. They accept most credit cards along with PayPal for payment. There is a client area to manage your services (billing, tickets, etc) and you can navigate to the control panel to manage all of your servers. The server control panel is easy to use and has all the necessary features

Final Thoughts:
I highly recommend XFactor to anyone looking for a great GSP at a great price. They constantly impress me with the quality of their servers and their support staff. Go with XFactor and you won’t be sorry.


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Zorlac

July 26th, 2011    

I’ve used Xfactor servers for a few years now and have had an excellent experience. The service they provide are second to none to include customer support and pricing. I would and HAVE recommended Xfactor to several gaming friends of mine who have also had a very good experience.


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Michael Dunsmuir

July 15th, 2011    

I’ve been with XFactorServers for around 4 months now – I rent both a Team Fortress 2 server (32 slot), and a Minecraft server (100 slot), both at their London location.

Website:
Their website is very nicely designed, and very easy to navigate. There is a few bugs with the website, but appart from that, it’s great!

Pricing:
The price you pay for their services is also good. It’s around £190 yearly for a 32 slot Team Fortress 2 gameserver. The support they provide for the price of that is amazing. The fastest reply I’ve had from support was around… 30 minutes.

Server Quality:
The quality of the services they provide is great, there is hardly ever any downtime – and there’s hardly ever any lag on the servers. Anytime there is any downtime, or lag, the support will do their utmost best to have the issue resolved ASAP.

Overall Service:
Great website, great prices, great quality, friendly support crew – which help in anyway they can.
XFactorServers is one of the best hosts I’ve been with, definitely great service for the price you pay!

Looking for a GSP? I highly recommend XFactorServers!


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Fabrizio Tobia

July 13th, 2011    

I’ve used XFactorServer for a not so famous game (Monday Night Combat). I have to say, the server was great. There was no lag, the control panel was powerfull and easy, the pricing was excellent e the support was good.

I will probably use this service in the future as I may need some other servers for my community :)


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Nicholson

July 12th, 2011    

Well I would have to say XFactorServers is probably the greatest place I have ever spent my money at. I have been to other places to buy servers but no other site has a good of price or as good of a support team as here. Brett one of the support people. Was an amazing service. He answered every single question and was open to any suggestions that I had, He doesn’t treat me like a customer but more of a friend. I give this site a 5 star rating in every single category


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Empathy.FX

July 11th, 2011    

xFactors has definitely impressed me with their support. After being through both Ultimate Game Server & Gameservers, I find my pick. The support for xFactors has left the others in the dust. I wanted a server to be changed from BC2 to TF2 and within a short time, their was already a response, my server being changed and then here I am with all this information about the Game server since this would be my first time handling a source game server. I can’t thank the support enough for all the help they’ve provided. I wanna give a big thanks to Brett for helping me with the TF2 server. The prices, the quality & most of all the support, is what made me want to stay with this company forever.

Looking for a GSP? Look no further! xFactors is all you need.


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Joey Branca

July 5th, 2011    

I recently started using xfactor and by far they are the BEST TF2 server hosts I have ever encountered. Their support staff is A+ and have helped me immensely and their prices are the lowest I’ve seen.

I whole heartily recommend them to anybody who needs some good ol’ hosting for any game they offer, as I’m sure their amazing service extends beyond TF2.

- A very happy customer.


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Sean Oswald

June 29th, 2011    

I made an order for a 26 slot TF2 server, a Minecraft server, and Ventrilo server. I have to say, loving it so far! I’ve had GameServers, I’ve had Nuke, I’ve had Vee, I’ve had DakrStar, I’ve had ArtofWar, and I’ve had some of the nonnotable. I have to say, I’m treated like a friend, rather than a customer at XFactor. Not like a normal friend, but a best friend. Every question I’ve had, Les assisted me with. Nothing went unanswered. In fact, he offered to install things I didn’t know of, or consider. GS was similar with their customer service, in fact the closest, BUT… They want and arm and a leg in terms of pricing. XFactor is almost perfect! Their ventrilo panel is a bit ehh.. That is the ONLY downfall. Otherwise, perfecto. No lags, no sad faces, just happy killings.


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Matt Enloe

June 26th, 2011    

I’ve only started using them recently for my Monday Night Combat server, but XFactor is a great company from what I’ve seen.

Their support team is extremely quick to respond to any queries with informative answers to all questions and links as necessary.

They’re also more than helpful with Live Support and were willing to engage in a deeper conversation about what I’m trying to achieve on my server with me, complete with commentary on a personal level.

I highly recommend these guys if you’re looking for a sweet provider with steady uptime and great support.


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Slowboii

June 26th, 2011    

I have been with xfactorservers for couple of days now.
I’ve had services with them earlier as well, so i know what this is.

First of all. I love the quick and good response from the support, it all must be running goodly because of Brett!
No joke, i love the support. They always give you a good answer for what you are wondering, and they always answer you, no matter how often you ask them or no matter what you ask them. You can count on having a good response back.

I have bought 3 services from them this time and i plan on keeping them as long as my money may reach for it.

The gamesevers is having a highly professional level of performance on both Garry’s Mod and on Counter-Strike: Source.

You will notice from already the second you pressed ‘Purchase’ that they are working hard to make you pleased.
The server is getting installed very fast, and if you do have any problems setting up any addon or plugin, then you can just make a support ticket and they will either give you instrctions on how to fix it, they will troubleshoot it with you or they will install it for you.

I give Xfactorservers 6/6, they deserve it.


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Sixstringer

June 22nd, 2011    

I am deffinately pleased with the service and attention I have received so far. Even though I was interested in hosting an out of date game, Xfactor hunted it down and got things up and running for me the same night. The tech support was great. One on one contact and willing to do handstands to help me get started. The prices wallup the competition and it would appear that the service does too. I am hoping that this is the start of a long and fruitfull love affair for me, lol.


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Riley Guy

June 22nd, 2011    

We have been a loyal Xfactor customer for over a year now, they are a very good hosting service and I haven’t been with anyone better, we still have servers with them and it will always be just like that.


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Hydralisk27

May 13th, 2011    

I’ve hosted with Xfactor for a couple of years. I’ve never doubted the servers or the techs that work with them. Every time I have a question it gets answered with great responses. People who answer tickets and do the online chat are funny and great to talk to. Over all I Xfactor and i’m never planning to leave their service. Since the ownership changed in December I’ve never had a better experience Hosting. The servers I’ve run are a monster Holding D Dos attacks against the servers and not seeming to crash these machines are monsters. My clan have pushed these servers to the test and we have never have been happier.

Thank you XfactorServers,
From – Union Of Fire


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Deegrin

April 24th, 2011    

I rented a Left 4 Dead 2 server at XFactorServers for approximately half a year. I wasn’t completely satisfied with my time here, but it could have been worse and I did learn a lot about game servers. You’ll have no problems here if you can manage your server all by yourself.

Pros:
huge selection of game servers to choose from.
great pricing at around $1/slot for most servers.
free basic web-hosting with most game servers.
full control panel and FTP access.

Cons:
rare network issues may cause some lag.


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UNIT1_STEALTH

April 20th, 2011    

Xfactor is a legit host. Awesome service compared to other game hosts, and I’ve hosted with a log of other companies. These guys are great. Fast responses to support tickets, good quality servers, easy control panel for the game servers. All around an A+ server host. Definitely recommend xFactor.
Go with these guys, you will not regret it.


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diemoe123

April 20th, 2011    

I have recently been looking for a good server for my private Counter strike condition zero matches. I have finally found it. Originally looking over major companies like gameservers, nuclear fall out and so on I over looked this company NEVER AGAIN. I have had nothing but amazing support with completing an invoice all the way through to getting the server hooked up and installed. I will no longer be looking any further for a future company to host my files. I previously have went through a down fall of companies one who was charging 22 dollars for something I am paying less than 10 for with XFS, as well as another company who wanted to charge 24.99$. The services here and the quality control is just amazing. I have been speaking to a few reps from CEVO who have been asking for another reference for a server company to look into using and I have found that company. Thank you again XFS keep up the great work.


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Jag Panther

March 10th, 2011    

Xfactor runs one hell of a good server I’ve been hosting with them for 3 years and now with new management it’s even better I’ve never had a better game server ever and I will stand behind xfactor any day and give them my money.

The servers are awesome my server will only crash when we force it to :) . The server and the team who runs them are just outstanding.


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Dc-Jason

March 8th, 2011    

Ive been with XFactorServers for nearly 1 1/2 Years now. When XFactorServers was under the ownership of Derek, things were good to start off but quickly fell downwards from there.

After a year of service with problems on and off, I was going to take my business elsewhere. After managaging all of our issues, things began picking up. Recently, XFactorServers was purchased or taken over by a new owner(s).

As of right now, I can say things are looking up dramatically. Whenever any issues come around, the support staff can immediately help as where as before, everything relied with Derek.

I would def. give this ISP a whole new start with ratings from 10/10 for Customer Service, 10/10 for Prices (They have really good prices), and 10/10 for Stability of there products..

Anyone that had issues before, Id def. recommend for them to try XFactorServers again.. There has been a big vast improvement in customer service!

Good Job XFactors, Keep up the good work!


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thefartbox

March 1st, 2011    

I have been with this company off and on for server rentals for over a year now so I have seen the company go through since how the company is doing reflects on how they treat their clients and what not. I always have really enjoyed the service I get from the company for the price I pay, not only sales and support but also the performance of my servers. Yeah, there are times where I might receive some minor ping issues and some minor downtime from time to time due to game updates etc. But for the price you pay, Xfactor Servers is definitely the place to go. Friendly and reliable staff and great pricing and they are always whiling to negotiate with you.

Thank you Xfactor Servers.


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dilligaff4444

February 20th, 2011    

ownership changed and customer experience is much improved as a result.
support tickets get answered quickly, servers work as advertised, control panels get updated, and price is still great. what else do you need?

seriously. the service is painless and the discounts on long term renewals are great. it’s easy to add new services and control panels are available for all the servers


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Dark Saint

February 19th, 2011    

Where to start?
I was with another company for my dedicated Box, it was a great experience with them. (Right up until they sold to, well, I won’t say at the moment. I’ll write that one up when I am done here.)

Some people I knew told me about Xfactor. I figured it could be no worse than anywhere else at the moment so I canceled my box and struck a deal with Xfactor. Everything was great… At the start. As some time went on, you could “see”, well rather, feel something going on. Ticket times got longer, a couple times it took days to get answers. A shadow had settled over Xfactor.

After several emails and Trouble tickets with the (then) owner “derek”, I knew something was going on. I had asked several times if he were having issues, or selling the company. No was his reply. Simple, one word, No. The forums are shut down due to “maintenance”, and ticket times are taking longer to be answered than standing at a bathroom on the fourth of July at Six Flags.

Weeks go by, and I have started looking for another provider. It isn’t as if there’s not an ocean of them out there. Everyone and their grandmother can get a dedicated and call themselves a host. But something changes.

The Forums have opened again, chaos ensues, but there are answers. Two names come from within to give answers and help people to understand. Brett and Eric (Andy is to follow). Trouble tickets are being answered, forum posts are being answered. Xfactor is under NEW OWNERSHIP.

The troubles that derek caused really pushes Xfactor back. The current ownership has now invested firmly into their new purchase. They don’t see you as just a order number or a trouble ticket in a Que. They talk to you by name, they get back to you in a timely manner.

Smart phones are the bane of our existence. I can get everything done on my phone while I am outside of my “office”. I can email and text and everything! Well I realized I could reply to my trouble tickets through the emails I was getting, so I did. 2 hours of emailing back and forth about current patches for Soldier of Fortune2 to turn ddos attacks away, andabout the New box I was getting, and so on. It wasn’t the fact that it took two hours to speak on all this over email, it was the fact that it was every 10 minutes or so that I was getting replies.

Granted, this may not be the average trouble ticket time and sometimes they may run longer, but they have many people and things to take care of at this point. And, they are. New owners, New technicians, and they are trying their hardest to pave over the issues the previous owner had left for them. Honestly? I don’t know what they paid the previous owner for the business, but perhaps with all the things he did to his clientele, he should have paid them to take it over. But the new owners are doing the right thing, and correcting issues with current clients to entice new clients. I have known some providers in the past, and have seen what some do to their clientele, xfactor’s new outlook and ideas are doing well by me and I couldn’t be happier with them (well unless I wasn’t paying for a server in which case, we could ALL be happier… right?).

You could do worse by trying some of the other providers out there, but in some cases you may do better, but trying xfactor, now, you would be doing great. See Brett, Eric or Andy at Xfactor, ask them the questions you have and let that be the start of the only GSP you will need.


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