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Game Server Ratings   

128 game server providers  16 voice / hosting providers
702 reviews and 28 coupons from 179,085 members

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Member Since:August 17, 2010       flag

Company Name: GTX Gaming

Company Email: [email protected]

Company URL: http://gtxgaming.co.uk

We provide high end servers with the ultimate support. We have free Fast Download with all servers and the friendliest yet most efficient staff compared to any other GSP. We have the top notch prices and we are simply the best!

Instant Automated Game Server Setups! Be Playing In Minutes.

Why suffer an empty server? Choose GTX Gaming for your game server hosting. Hosted in West London, we rank our servers up so they are always popular.

GTXGaming provide outstanding quality game servers at cheap per slot prices anyone can afford.

Ask for a 24 hour trial, we have 100% faith in our game server’s quality.

Place this badge on your website so that everyone can see you are a verified service provider

Total Reviews 36     Positive 27     Negative 9

ICEPOC

March 5th, 2014    

So we had a dedicated box with these guys and it kept having high pings at random times normally in the afternoon. I couldnt even RDP onto the box to try and resolve it.

We raised a few tickets to get it rebooted etc but the problem persisted. I did notice when i looked at the box at the start they had not done a clean install to the point i found a hidden Minecraft server running and could also clearly see the previous owners name which breaks data protection within the UK.

Even after i told them this they didnt offer to clean it up. I checked the event viewer logs and there was error after error dating back over a year nearly.

We raised a ticket on the 4th of feb to try and get a final resolution and after 20 days of trying to get simple work done everything really just broke down. It only got worse from here.

It is now at a point where the owner Matthew Griffin is being personal and also seeking alternative ways to abuse me with such comments as “stop being a douche” sent to me on facebook. I am not even friends with him on it….

The invoice was due by the time they went to do the work (20 days later!!) so we said we would only pay it once the money was done. This again caused a problem and an agreement with terms was made within the ticket that if they agreed to do the work on the wednesday at 12pm we would pay a £20 deposit which we did. They didnt do the work until 8pm even after me telling them not to take us down during obvious gaming peak hours. They are now refusing to return the deposit because i did a screencast showing the ticket, poor service and abuse from Matthew the owner. They are even disputing it in PayPal!

I would avoid them like the plague if i was you… Stole money, gave poor service and then abused me for standing up to them.

Evidence of everything can be found here:
http://www.youtube.com/watch?v=Ixh8ZmYEq3U <– part 1
http://www.youtube.com/watch?v=ZGje1IDrAfU <– part 2

Supporting Documents:
https://www.dropbox.com/s/1u62wdglumgwl9t/gtx2.docx <– full ticket log
https://www.dropbox.com/s/5xq7wpwtw9hs42m/fbabuse.png? <– Screenshot of Facebook abuse

Another note to add which was rather amusing, he will probably remove it but on youtube clip #2 he claimed not to be the owner even though his own website says he is and everything is registered in his name lol

Again if you want service with decent support and no abuse i would not be looking here.


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Rebel

September 8th, 2013    

Yes mixed reviews here, the problem with the bad ones are down to the fact that GTX don’t actually host any servers themselves and every time you submit a ticket, they in turn have to submit one to their suppliers. They are just a bunch of young lads with no real experience of how to run a server, hence the sometimes somewhat garbled responses they give, I dropped them straight away.

Mainly they use poundhost com for the UK and ovh co uk for the ones in France and the USA, check the dedicated servers listed on OVH and compare with GTX, they are exactly the same servers except for the prices which are more then 50% cheaper!

OVH is a French based company and very large but don’t expect any great support from them. Any hardware issues will be resolved very quickly, they build their own servers but Google “OVH reviews” and you’ll find terms like “Worst company EVER”, they really suck at installation and software support, you will see why GTX often get such bad reviews. Most of the time things go well with them and you will get a great service for a great price but be prepared to wait if things go wrong. They also have a U.K. telephone support number and the staff are really friendly.

I don’t see any reviews for them here so I have just rented a server from them and will post one in a month or two.


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Rudgerrr

July 25th, 2013    

Let’s be honest about these guys. Some reviews are overall good or overall bad.

The Good:
I was a Dayz Oigins server customer (not any more). The server itself was top notch, no doubt about it. The pricing was comparable to other GSP on the market.

The not so good:
Support is the worst I have ever seen in this industry. The people there are polite, but incompetent. They don’t read or don’t understand the issues I sent in. I wish I could post some of the tickets, but I won’t. They don’t need to be embarrassed, but then again, they might not get embarrassed as they are border line retarded.
I do not believe or will ever believe these guys setup their business as they have a very difficult time performing the most simplest task.
Ticket responses were mediocre at best. Tickets would also go unattended and then be closed after some time.

I loathed sending in a ticket as I knew it was 50/50 chance they would even understand what the hell I submitted. As a IT Systems Administrator myself, I found myself “dumbing” down or simplifying the best I can as to what my server issues were.

Side Note:
I mentioned that I rented a Dayz Origins server. No “real” control was given to customers, no logs, no tools to combat hackers. To GTX’s credit, the Orgins mod is a bloody mess and the author of the mod is a control freak and trying to take on the hackers himself (fail). GTX is caught in the middle of Renters and Mod Author and take a lot of heat for the failed Origins mod.

But this doesn’t discount the incredible incompetent responses I received from my tickets.

Rudgerrr


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stranger

June 23rd, 2013    

I have nothing more to say…if you will host at this Provider after seeing this Reviews, then nobody can help you!

Get a better one and save your time and Money. For now i wait up to 24 hrs for an admin, that he puts my mod straight in the way…but nothing.


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gazpot0111645

April 4th, 2013    

I have read all these comments on here and cant understand why there is some negative reviews. I rent dedicated servers from GTX Gaming and i have got to say i am very impressed. The quality of the server is great. The quality of the customer support is excellent. Orders are instant. Tickets are answered super quick and the guys are so friendly. Maybe other people have just had a 1 off bad experience. I personally recommend GTX Gaming because of the high standard of server I have received.


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Kroteek

February 26th, 2013    

Very good support, low prices, all is frindly, and If u need help with something they will help you with the problem till the priblem is fixed!

Currently my favorite company to buy servers from (Bought a CSS Server)

Thumps up to the GTX Gaming crew!

Keep on the good work guys, ure doing great work!

10/10


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reck

February 22nd, 2013    

This is absolutely the best server provider I’ve ever had.

I had a few problems due to lack of experience handling gameservers, and the support instantly started fixing it. Just great!

I would definitely advice people to use this site at any time. :-)


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wattz3

January 13th, 2013    

Great Company !! ,I rented a dedicated server recently and the amount of support ive recieved has been legendary! very helpful ,polite ,go that extra mile to help when needed id recommend anybody to use GTX Gaming :)


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Bobalob

January 4th, 2013    

This provider has the best support ever.

Their response is almost immediate and they are so kind. Having had money problems, I requested a discount for my Bundle and they were as kind enough to give me it.

As well as this I was offered a free thirty two slot TeamSpeak server as a thank you for purchasing the Server Bundle.

The only disappointing thing about GTX Gaming is that their is a lack of DDoS Prevention. The gamemodes I use for my Community are somewhat important and the challenges of rival communities can often lead to myself being DDoS’d.

All in all, a very good server provider. They’re cheap, easy to navigate around in the website, the quality of the servers are amazing and thus, the overall service is top notch.

Cheers,

Bobalob
Dark Fraction


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DigitalSniperz

December 20th, 2012    

I dont understand where all these bad reviews are coming from.

I’ve been with Gtxgaming for a couple of months now, Whenever i get a problem with my minecraft server like a plugin error, they always fix it. i highly recommend this hosting company to all who want an good, No-Lag, 24/7 Gaming server.

Amazing Support,
Amazing Game Servers
Just Generaly an Amazing host!


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Baspower

December 14th, 2012    

I have rented a server for a few months at an other hostingcompany a few years ago. They would never help out any of my problems.

Now I’ve rented a server at GTXGAMING and the support is wonderfull.
They are very quick in responding/answering your question(s).

Servers are fine, no laggs, no problems (unless u upload wrong plugins like me).

I’m happy about it!
Cheers,
Bas


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Cokeee

November 4th, 2012    

Had 3 quite large COD4 servers with another GSP which we are losing players from due to lag issues which the provider has not been able to rectify.
I approached GTX via their support on the website and requested a straight replacement for our existing servers. I received a seriously competitive quote via email within 20 minutes and had the servers set up the following morning within minutes of settling the 1st invoice.
I have since added another server which was also set up within minutes and find that support and communication with Matt to be exceptional.
Having read the negative reviews on this site, I find it hard to believe that they are about the same Company.
Good Job, Matt and the Team.


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chrisbish92

October 22nd, 2012    

I was hosting my own servers on a dedicated server I was renting.
I was looking to move to a UK server and approached GTX Gaming for a new server.

Unfortunately they had just run out of stock on UK dedi’s but after an hour came back to me with a UK server set up ready for me to test. Which also turned out to be much cheaper than what I was expecting, I was also able to have it customized to my spec.

Matt has also kindly helped move my Teamspeak 3 server over and get the game panel set up and running perfectly. (Something that I did struggle doing my self on my old server).

The team at GTX Gaming go above and beyond in support and have the technical knowledge to back this up. (I would know as I work in IT Support.)

I’m so impressed with the service that I may turn to GTX Gaming to manage/provide servers to replace my 3 other dedicated servers when it’s convenient to move boxes.

Chris B
MCITP, MCTS.


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Juicifer

October 22nd, 2012    

I’ve been with GTX now for a reasonable amount of time, the dedicated server we rent from them has been completely problem-free with no downtime at all. All questions we have had or any small issues have been solved within a few hours and customer support on xfire is instant.

Overall, the quality, customer support and ease of use with GTX is infinitely better than the other providers we have used in the past. Highly recommended !


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Flubb

October 19th, 2012    

Wish I had read these reviews before commiting to building such a bit community in under a month on my Dedi that i have rented.

Had the server up since the 30th of last month and today at 0801 it went down. Probably before that to be honest.

I have submitted a ticket and tried to contact them via every other contact method on their website. Now at 1251 my dedi is still down. I have called them around 5 times already today to try and resolve the issue.

Wouldn’t mind so much if they just replied to my ticket saying we are experiencing issues or whatever but still after nearly 5 hours no reply.

Not exactly the best of service if you ask me took them 8 hours to give me my details for the dedi.

As a server engineer I can assure you it would not take 8 hours to install 2008 R2 from DVD then add all the drivers and set it up as a fricking DC!!!

As soon as my payment schedule is up and my server is back online i will be migrating it to another host.

My advice would be the same as other reviews. Stay away from them. 5 hours of down time and no reply is not classed as good service. Especially when there is nobody to answer the phone.


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Chizbang

October 4th, 2012    

Earlier on this morning my old server started to act up once again… I got sick of the old host I was with so I started looking for a new one. I had a look at GTX gaming and decided to go with them. The experience with them so far has been nothing but flawless. Instant support, quick setup and good quality support. (which there seems to be a lack of now days)
Their servers are quick and the pannel is easy to use.
I wish I had found out about GTX Gaming sooner. If you go with this host you wont regret it.
The pricing is very very good aswel. £9 is a fantastic price for a 1GB server which can take up to quite a bit. (this is the option I went with)
I would definitely recommend this to anyone of my friends thinking of setting up an MC sevrer.

I am overall very satisfied with their services and have no complaints so far.

- Chizbang


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bebosny

September 20th, 2012    

Hello,
I really have no idea where those bad reviews are coming from.
I’ve been using a dedicated server for 2 months and NEVER had Any Downtime or problems. Their server where stable and reliable. I have to move tho, because I’m out of money. They also asked very nicely why I’m moving and if there is anything else they could do to help me out. They have great support too. I’ve opened about 5 tickets, They all got replied within the hour. I used Skype support for the most part, They where very nice on there too. I DEMAND you to go and get a server from Them.
I’m really sad I have to leave this company in a few days. Hope to see you guys in the future!

Regards Your Costumer :P


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Sean

September 19th, 2012    

I have used GTX Gaming For Years and a few days ago Bought a dedicated server,Support is Great they will stay up all night long just to help you at your time of need, Quality dones not come better! Try them =D


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Kicks

September 14th, 2012    

GTXGaming are a quality company to rent from, we have had our dedi box with them for a few months now and they have been top notch with fantastic customer service.

Their servers are brilliant – good latency and good hit reg! What more could you ask for?

I give this company 10/10


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mikebhd

September 7th, 2012    

Extremely polite, great service and are very helpful. Installed everything i needed on my dedicated server. showed me how to use everything and how to set things up. i got the server on the same day i ordered it. I would recommend this company to anyone. Its a pleasure to be of their custom.


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Gizzy0r

September 6th, 2012    

I’ve had no lag problems what so ever with the 4 servers I’ve had with them, which are constantly full. I recently bought a bundle server from them with 40slots and I had a slight issue with one game, which I sent off a ticket and it was responded to straight away with a professional manner and asking if there was anything else i required.
they sorted out all my problems I was having with Hypernia.com gaming servers and in half the time, and even went out of their way to sort out things like cfg for me which I could have done myself.
The prices are better than a lot of other places I have had hosting, and without any of the issues, or constant waiting for responses.

Would definitely recommend to anyone who wants proper servers without hassle! they are very helpful and very friendly and after all the help I have been given as appose to my other server hosts, they deserve some recognition.


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moocow847

September 5th, 2012    

Great support! answer support tickets in seconds and they will always solve any problems that may occur.
Servers have great ping and no lag whats so ever. I have never had any down time on any of the servers I have purchased, and all this for very cheap!


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kinghunt

September 4th, 2012    

Bought a dedicated server from these guys, the i7 model and it performs amazingly, hosting two dayz mod servers and a number of css and l4d2 servers. Support is quick, if i wanted a game added i have no worries that it would be installed on my dedicated in less than 20 minute from asking.

staff are helpful, bit perplexed at some of the reviews here, maybe they have improved but ive found there staff nothing but helpful, even adding me to skype so i can message them anytime i want.

i give them 9/10


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randy89

August 30th, 2012    

The best thing about GTX is their support. There were lots of things I couldn’t do such as editing B3 plugins but they did it for me.

Cheapest CoD4 price I’ve found.

No ping problems.

Free website, too and fast redirect. Not that i use that feature.


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hellsystem

August 2nd, 2012    

AVoid At All Costs

The Reason Be That There Servers Are Cheapish But Laggy Always Going Down Theres Only Two People Running THis Company And There Out Of Date Machines And The Dedicated servers are Out Of Date Slow and They Say There Machines Can Run 9 Server per 1 gb Ram It’s a Lie The Machine Can Not Run More Then 10

Will Not Ever Use This Place Again


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Qu1k

September 13th, 2011    

This company is to be avoided at all costs.

Support is not helpful at all, I contacted support twice regarding two problems and I was given a very vague answer both times, second time the server was down and was just sent a screen shot of srcds, turned out it was a problem at their end after I reinstalled the server, they don’t have a clue!

The server spends more time down than it does up, I have recorded the uptime since renting a GTX gaming server and it is less than 40% like right now its down and has been for over 1h 30min along with all other servers hosted on this machine.

They restart the servers randomly with out given you 24h notice, just a quick email 5min before they do so and this can be 1pm in the afternoon, this annoys me allot.

Any down time is not acceptable and should be avoided at all costs but this company does not worry about that, must be why they are so cheap.

Spend a little extra and go with a quality games host, GTX is certainly not a company I will ever use again or recommend.

100% Avoid

Ps, don’t be surprised if the good reviews are from the people, who work at GTX because I don’t understand how you can have a good experience with this company.


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Shadowhunter

December 13th, 2010    

I don’t know what’s up with all this negative reviews.

I have had nothing but great support coming from this guys, everything they have is top notch!

If you need help with anything, and i do mean anything this guys can do it for you, there support is amazing. I cant stress this enough, but i have never seen such dedication to customers before. :D

The performance of their servers is amazing as well, even there voice servers is awesome, which i highly recommend.

You can go find all this fancy company’s in top then but i can ensure you they wont have a support and dedication like this guys do.

If you choose this server you wont be unhappy, but i do know that if you don;t you will regret it, their prices is great to!

The reason i chose to give the website 4 stars instead of 5 is because they have some things that might be hard to understand for beginners, but don’t worry they have a nice little forum to where you can ask for help if you don;t wish to submit a ticket!

I could make this review twice as long but i feel like this words are enough!!

This company is great!

Cheers from a very satisfied customer and successful clan. ;)


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walker29

November 22nd, 2010    

Bought a dedicated server from these guys and have had nothing but hell, Had to have about 3 reinstalls due to it going crappy and crashing. The support is terrible and acts like a little 5 year old playing with daddy’s business. DO NOT I REPEAT DO NOT GO WITH THESE EVER!


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Bill

October 23rd, 2010    

Service is awful, if you complain to the company with issues that are clearly on their side, they insult you, not only, but they remove your account for rating their support badly without any refund.


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NakashimaKun

October 20th, 2010    

Great support. Great servers. Great bullet Reg. Great latency. Brilliant host in general If your looking for any game servers I highly recommend GTXGaming There L4D2 and Gmod servers a amazing.

10/10 for this company


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Carly

October 20th, 2010    

garrys mod servers with host are very good, many mods and quick help with support. I give them 9/10

Carly


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Thelvyn

October 19th, 2010    

Very good GSP, never had any real problems with their services and when needed their customer support has been very helpful.


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Brian Hillier

October 19th, 2010    

I have been with this GSP for almost a year had many servers with them ranging from L4D2 and gmod they have great support. Great servers. Great bullet Reg. Great latency.

I highly Recommend them!


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Jack

October 18th, 2010    

The service was awful, I had a server for about 2 weeks before it was crippled by lag problems. Their support told me that I wasn’t capable of running a server anyway.

Do not use them….


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MickTheGreek

October 18th, 2010    

Good company with low prices and good friendl support. I have been running cod servers with these guys for months now and our server is always busy. Join us.

dOb clan


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Facepunch

October 18th, 2010    

This GSP is terrible. They have terrible spelling & grammar and act like 5 year olds. They’ve managed to make it to Facepunch and have the following thread made: http://www.facepunch.com/showthread.php?1015248-Never-use-gtxgaming.co.uk (See the first post)

Support is terrible, they cut someone off before their payment period because they were rating the support 1 star. They are not capable of being a suitable GSP.


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